Unscheduled maintenance to add capacity for holiday season
Incident Report for Blueshift
Resolved
This incident has been resolved.
Posted Nov 23, 2021 - 23:23 PST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Nov 23, 2021 - 23:20 PST
Identified
The issue has been identified and a fix is being implemented.
Posted Nov 23, 2021 - 23:18 PST
Investigating
We need to pause campaigns and events for 30 mins in order to add capacity to a specific cache system for the upcoming holiday season.
Posted Nov 23, 2021 - 22:50 PST
This incident affected: Event processing & API, One-Time/Recurring Campaigns, Segment-Triggered Campaigns, and Event-Triggered Campaigns.