Resolved -
This incident has been resolved.
Nov 6, 13:05 PST
Update -
The visual editor is operational since 45 mins. Will continue monitoring this.
Nov 6, 11:34 PST
Update -
The visual editor is not loading again. The issue is intermittent. We are working with the vendor to fix.
Nov 6, 09:44 PST
Monitoring -
The visual editor is now operational. We will keep monitoring and working with the vendor to implement a permanent fix.
Nov 6, 09:41 PST
Identified -
The visual editor uses a 3rd party SAAS vendor. This incident is related to some connectivity issues with this vendors endpoint. The issue has happened multiple times today and we are working with the vendor to fix this.
Nov 6, 08:44 PST
Investigating -
We are currently investigating this issue.
Nov 6, 08:29 PST