This page monitors the overall status of the Blueshift application. If you're experiencing an issue that has not been reported, please reach out to our Success team, at support@blueshift.com.
Dashboard at app.getblueshift.com
Operational
90 days ago
99.99
% uptime
Today
Event processing & API
Operational
90 days ago
100.0
% uptime
Today
One-Time/Recurring Campaigns
Operational
90 days ago
100.0
% uptime
Today
Segment-Triggered Campaigns
Operational
90 days ago
100.0
% uptime
Today
Event-Triggered Campaigns
Operational
90 days ago
100.0
% uptime
Today
Event Imports
Operational
Catalog Uploads
Operational
User Uploads
Operational
Segments
Operational
Recommendations
Operational
Live Content
Operational
Syndications
Operational
Reporting
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Completed -
The scheduled maintenance has been completed.
Jul 17, 00:30 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 21:30 PDT
Scheduled -
On Thursday, July 16th 2026, we will be conducting upgrades on various US databases. The maintenance window duration will be 3 hrs (180 mins), beginning at 9:30pm PDT and affects ONLY users of app.getblueshift.com (our US datacenter).
All behavior described below is for the duration of the maintenance window.
**Dashboard impact: Users will be unable to login into and access the dashboard (app.getblueshift.com).
**Campaigns impact: One-time campaigns: any one time campaign that were scheduled to execute during the maintenance will execute immediately after maintenance completes.
Recurring campaigns & daily segment triggered campaigns: if these campaigns were scheduled for execution during the maintenance window, they will execute after maintenance completes, provided that they are within a 2 hour window of their execution time.
Continuous segment triggered campaigns: these will execute after maintenance completes.
Event-triggered campaigns will be delayed during the maintenance period.
API triggered campaigns will not work during maintenance.
**Events impact: Events will be paused and will resume processing after maintenance ends.
**Imports impact: Recurring imports will be paused and may get delayed but will get triggered at the next scheduled time as per the cadence or after the maintenance window is over.
**API impact: Write api's will be unavailable. Read api's will see short periods of errors.
Jul 16, 21:30 PDT
Resolved -
This incident has been resolved, and the backlog has returned to normal levels.
Jul 15, 14:30 PDT
Monitoring -
We are starting to see capacity come back. The backlogs have grown very big - will take many hours to drain.
Jul 15, 10:56 PDT
Update -
We are still not at full capacity. We are trying to get this resolved soon.
Jul 15, 04:52 PDT
Identified -
We are working with aws support to get the quotas increased, this may take some time (a few hours).
Jul 14, 22:28 PDT
Investigating -
We are seeing compute capacity issues in both the US and EU datacenters. Many clusters are running at limited capacity - consequently there will be processing backlogs and delays.
Jul 14, 22:24 PDT
Resolved -
This incident has been resolved.
Jul 13, 13:24 PDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Jul 13, 12:48 PDT
Investigating -
Our email validation service is currently unavailable due to an ongoing issue. We are actively working to restore service as quickly as possible. We apologize for the inconvenience and appreciate your patience.
Jul 13, 11:40 PDT