All Systems Operational

About This Site

This page monitors the overall status of the Blueshift application. If you're experiencing an issue that has not been reported, please reach out to our Success team, at support@blueshift.com.

Dashboard at app.getblueshift.com ? Operational
90 days ago
100.0 % uptime
Today
Event processing & API ? Operational
90 days ago
99.97 % uptime
Today
One-Time/Recurring Campaigns Operational
Segment-Triggered Campaigns Operational
Event-Triggered Campaigns Operational
Event Imports Operational
Catalog Uploads Operational
User Uploads Operational
Segments Operational
Recommendations Operational
Live Content Operational
Syndications Operational
Reporting Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
We will be performing another maintenance on the database as an issue was discovered during today's maintenance window.
Posted on May 8, 20:10 PDT
Dashboard at app.getblueshift.com - Uptime ?
Fetching
Blueshift API - Uptime ?
Fetching
Past Incidents
May 14, 2021

No incidents reported today.

May 13, 2021
Resolved - This incident has been resolved.
May 13, 11:30 PDT
Monitoring - The issue was identified and rectified. This required pausing some events and thus forming some backlogs. Services are recovering and backlogs will drain soon.
May 13, 11:06 PDT
Identified - The issue has been identified and a fix is being implemented.
May 13, 10:15 PDT
May 12, 2021

No incidents reported.

May 11, 2021
Resolved - This incident has been resolved.
May 11, 19:04 PDT
Update - Campaign backlogs are draining quickly and event backlogs will take up to an hour or so.
May 11, 17:06 PDT
Update - We are continuing to monitor for any further issues.
May 11, 16:41 PDT
Update - Recovering is taking longer than expected. Campaigns and events processing being paused again.
May 11, 15:05 PDT
Monitoring - Blueshift messaging latencies are getting back to normal and services are being monitored for full recovery.
May 11, 14:10 PDT
Update - We are experiencing increased messaging latencies.
May 11, 13:32 PDT
Investigating - We are currently investigating this issue.
May 11, 13:22 PDT
Resolved - This incident has been resolved.
May 11, 11:26 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 11, 11:13 PDT
Identified - The issue has been identified and a fix is being implemented.
May 11, 11:01 PDT
May 10, 2021

No incidents reported.

May 9, 2021

No incidents reported.

May 8, 2021
Completed - The scheduled maintenance has been completed.
May 8, 19:53 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 19:52 PDT
Scheduled - We will be undergoing scheduled maintenance during this time.
May 8, 19:51 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 19:00 PDT
Update - We will be undergoing scheduled maintenance during this time.
May 8, 19:00 PDT
Update - We will be undergoing scheduled maintenance during this time.
May 5, 09:56 PDT
Scheduled - Due to forced retirement of the underlying hardware for a master database, we are planning this controlled failover process. Affected component list will be refreshed again.
Apr 30, 17:53 PDT
May 7, 2021

No incidents reported.

May 6, 2021

No incidents reported.

May 5, 2021
Resolved - This incident has been resolved.
May 5, 17:47 PDT
Monitoring - The issue happened on our compute service and that seems to coincide with notifications from AWS (AWS_ELASTICLOADBALANCING_INCREASED_PROVISIONING_LATENCIES, EC2/AWS_EC2_API_ISSUE). We have recycled services to continue successful processing. While backlogs are draining, some accounts have higher backlogs and will take 1-2 hours to completely drain.
May 5, 14:46 PDT
Investigating - We are currently investigating this issue.
May 5, 13:56 PDT
May 4, 2021

No incidents reported.

May 3, 2021

No incidents reported.

May 2, 2021

No incidents reported.

May 1, 2021

No incidents reported.

Apr 30, 2021

No incidents reported.