(EU only) Emergency database reboot for app.eu.getblueshift.com

Incident Report for Blueshift

Resolved

This incident has been resolved.

Posted Jan 02, 2024 - 18:48 PST

Monitoring

Reboot is complete. Dashboard is functioning normally now.

Posted Jan 02, 2024 - 18:46 PST

Identified

Reboot started

Posted Jan 02, 2024 - 18:44 PST

Investigating

We need to perform an emergency reboot of our master database. This will take about 10 minutes. Errors will be seen on the dashboard during this time. This procedure is required because we need to enable some settings on the database that are a prerequisite to our longer scheduled database migration maintenance procedure that is scheduled on Friday, 5th January 2024.

Posted Jan 02, 2024 - 18:41 PST