Experiencing Blueshift campaign delays

Incident Report for Blueshift

Resolved

This incident has been resolved.
Posted Apr 26, 2020 - 10:02 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 24, 2020 - 05:10 PDT

Identified

We are currently recovering for a small set of customers. Operations for other customers are back to normal. We continue to monitor the situation.
Posted Apr 23, 2020 - 07:04 PDT

Update

We have recovered partially and Campaigns have started going out for a few customers. We continue to work on recovering for the remaining.
Posted Apr 23, 2020 - 04:13 PDT

Update

We are continuing to investigate this issue.
Posted Apr 23, 2020 - 03:53 PDT

Investigating

We are currently investigating this issue.
Posted Apr 23, 2020 - 03:35 PDT

Update

An issue has been observed that is impacting campaign sends. You may see partial disruption on dashboard for few customers. We are investigating this.
Posted Apr 23, 2020 - 03:25 PDT

Update

We are continuing to monitor for any further issues.
Posted Apr 23, 2020 - 01:21 PDT

Update

We are continuing to monitor for any further issues.
Posted Apr 22, 2020 - 22:14 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 22, 2020 - 19:26 PDT

Update

This issue has impacted accounts on a single cluster that affected accessing services on dashboard for some customers.
Posted Apr 22, 2020 - 16:37 PDT

Identified

The issue has been identified and a fix is being implemented.
Posted Apr 22, 2020 - 15:22 PDT
This incident affected: Dashboard at app.getblueshift.com.
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