delayed processing events

Incident Report for Blueshift

Resolved

This incident has been resolved.

Posted May 05, 2021 - 17:47 PDT

Monitoring

The issue happened on our compute service and that seems to coincide with notifications from AWS (AWS_ELASTICLOADBALANCING_INCREASED_PROVISIONING_LATENCIES, EC2/AWS_EC2_API_ISSUE). We have recycled services to continue successful processing. While backlogs are draining, some accounts have higher backlogs and will take 1-2 hours to completely drain.

Posted May 05, 2021 - 14:46 PDT

Investigating

We are currently investigating this issue.

Posted May 05, 2021 - 13:56 PDT

This incident affected: Event processing & API.