AWS Issues affecting Blueshift Services

Incident Report for Blueshift

Resolved

This incident has been resolved.

Posted Apr 21, 2020 - 15:50 PDT

Monitoring

Blueshift Services have been restored to full functionality and monitoring. The underlying issues with AWS EC2 and DNS which affected today have been escalated for further information.

Posted Apr 21, 2020 - 14:06 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Apr 21, 2020 - 12:51 PDT

Investigating

We are experiencing DNS and EC2 issues on AWS US-West-2 region and Blueshift services are going through higher error rates. We are looking into mitigating them.

Posted Apr 21, 2020 - 10:57 PDT

This incident affected: Dashboard at app.getblueshift.com and Event processing & API.