Service Degradation

Incident Report for Blueshift

Resolved

All services back to normal operation

Posted May 30, 2019 - 15:50 PDT

Monitoring

Service recovery has been continuing and is under active monitoring of progress.

Posted May 30, 2019 - 15:05 PDT

Update

Campaigns are starting to recover and some messages are starting to execute.

Posted May 30, 2019 - 14:34 PDT

Identified

We had a multinode database failure, our SRE team has identified the issue and is working on recovering the cluster.

Posted May 30, 2019 - 13:25 PDT

Investigating

Due to some backend database failovers, we have paused the Campaigns. Our Site Reliability team is actively working on resolving this issue.

Posted May 30, 2019 - 11:36 PDT

This incident affected: Event processing & API.